Leadership in Employee Relations & Trade Union Engagement

Claire brings robust expertise in Employee Relations and Trade Union partnerships. She has successfully navigated multiple high-stakes disputes, including two national trade disagreements – one of which involved Industrial Action for a major UK retailer. Her strategic approach ensured minimal disruption to customers and brand reputation through expert stakeholder engagement and senior leadership coaching.

With decades of experience in collective bargaining, pay negotiations, and facilities agreements, Claire is recognised for her ability to build trust and achieve balanced, sustainable outcomes between employers and unions.

Driving Organisational Change

Claire has led and delivered numerous transformation initiatives across a range of complex environments. These include:

• TUPE transfers

• Redundancy programmes

• Changes to terms and conditions

• Site closures and relocations

• Business divestments

Her approach ensures legal compliance, clear communication, and a focus on people-first transitions.

Building Future-Fit Talent Strategies

A passionate advocate for talent development, Claire has designed and implemented forward-thinking resourcing strategies to ensure organisational agility and capability.

Highlights include:

• Creating a structured, fair promotional framework for a major retailer, replacing historically subjective practices

• Launching a high-potential talent exchange initiative between an international supply chain business and its retail partners

• Actively contributing to industry forums focused on talent trends, succession, and retention

Championing Diversity, Equity & Inclusion

Claire has spent much of her career in male-dominated industries, where she has been a vocal and proactive leader in driving gender equity and broader inclusion efforts.

Her achievements include:

• Implementing female succession planning programmes and gender-focused networks

• Leading gender pay gap analysis and embedding equitable reward strategies

• Developing one of the UK’s first Workplace Menopause Policies for a national infrastructure firm

Holistic Health & Wellbeing Leadership

Claire is a strong advocate for a Total Wellbeing approach, embedding mental, physical, financial, and social wellbeing pillars into people strategies from the ground up.

She has developed and implemented wellbeing frameworks that truly support employees at all stages of life and career.

Reimagining Reward for Real Impact

Claire has modernised reward strategies to directly align with business goals and employee needs. Her accomplishments include:

• Overhauling benefits provision, including pensions, life assurance, and healthcare, through cost-effective re-tendering

• Introducing pension salary sacrifice schemes to support financial wellbeing

• Launching a salary sacrifice holiday-buying programme to enhance work-life balance and emotional wellbeing

A Trusted Partner in People Strategy

Claire’s breadth of experience, strategic mindset, and commitment to people development have made her a trusted advisor to leadership teams across multiple sectors. Her ability to blend operational delivery with long-term people vision ensures that businesses are not only ready for today but resilient for tomorrow.